Join CYFOX and gain hands-on experience in customer success and cybersecurity support!  

We are looking for a motivated and tech-savvy intern to support our Customer Success team. This is a great opportunity for students interested in cybersecurity, customer relations, and technical support, offering valuable hands-on experience in a fast-paced, high-tech environment.  

What You’ll Do

• Assist customers with technical inquiries, troubleshooting, and basic issue resolution.  
• Support onboarding processes for new customers, ensuring a seamless experience.  
• Help maintain customer documentation, FAQs, and knowledge bases.
• Collaborate with the customer success team to analyze user feedback and improve service.  
• Monitor support tickets and escalate issues to relevant teams when needed.

What We’re Looking For

• Currently pursuing a Bachelor’s or Master’s degree in a relevant field (Computer Science, Information Systems, Business, etc.).
• Excellent communication skills—able to assist customers with clarity and professionalism.
• Strong problem-solving abilities and attention to detail.
• Tech-savvy with the ability to quickly learn new software and tools.
• Fluency in Hebrew and English (written & spoken); additional languages are a plus.
• Previous customer support or technical support experience is an advantage but not required.

What We Offer

• High-tech, dynamic work environment in a leading cybersecurity company.
• Flexible hours to fit your academic schedule.
• Real-world experience with hands-on exposure to customer success and cybersecurity
• Career growth opportunities—build a foundation for a future in tech and customer relations.